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Entries Tagged as 'Business'

Essential Factors in Calculation Call Center ROI

May 13th, 2008 · No Comments

The calculation of call center ROI depends on certain factors. These include the number of calls handled, the average handling time of these calls, and customer satisfaction.

This is a preview of Essential Factors in Calculation Call Center ROI. Read the full post (581 words, estimated 2:19 mins reading time)

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Entries Tagged as 'Business'

Essential Factors in Calculation Call Center ROI

May 13th, 2008 · No Comments

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